Stop losing disputes you know you should have won.

CaseHero keeps your own copy of every call you make with a company, with your permission. After you hang up, it writes down who you spoke to and what they promised. So you finally have proof of what they told you.

On the App Store. Free to download.
9:41
Call Receipt
All Promises Disagreements Key facts
State Farm · Outgoing call · 14:32
Commitments
  • Your $115 premium overcharge will be refunded to your account.
  • Written confirmation will be emailed by Fri, Jun 5.
Key facts
  • Spoke with Maria R., claims specialist (ext. 4471).
  • Overcharge was flagged on the May billing cycle.
Tracking · Jun 5 ↑ Share

Works with every company you call.

Banks, insurers, hospitals, cable companies, airlines, government offices. If you can call them, CaseHero can keep your copy of the conversation.

Free to download on the App Store
Company names and promises shown are for illustrative purposes only.
Promises captured
“We’ll reprocess the EOB in-network”
Cigna · incorrect EOB
$2,000
“Your premium will be reviewed”
State Farm · premium dispute
$115
“Promo pricing will be restored”
Verizon · monthly overbill
$45/mo

Get proof of every promise

After you hang up, CaseHero hands you a single page: who you spoke to, what they promised, and what happens next. Forward it to a family member, send it to a lawyer, or quote it back word for word the next time they say they have no record.

See what gets captured

Walk in ready before you dial

Before you pick up the phone, CaseHero hands you a game plan: a pro tip on what actually works with this company, and an opening line you can read word for word. Backed by real complaint data, so you walk in knowing how they tend to behave.

Build my case
Before you call · Cigna
Cite your claim number in the first sentence
What's worked for others with EOB disputes
Your opening line
“Hi, I'm calling about a $2,000 billing error on my EOB. I have the reference number and I need it reprocessed in-network today.”
Backed by CFPB complaint data
CaseHero says do this first
1
Call Cigna back
Promised to fix the EOB · now overdue
2
Upload the State Farm estimate
Premium review · due today
3
Check the Verizon credit posted
Promo restore · due in 2 days

Know what to do next

CaseHero keeps an eye on every open case and orchestrates your next move: who to call back, which promise is overdue, and exactly what to say when you do. It surfaces the one thing to do first, then lines up the rest, so nothing slips.

See the Brief

Right now, your proof is scattered everywhere

A screenshot buried in your photos. A promise lost in email. A PDF you can't find when you need it. A name you scribbled mid-call. When the company says they have no record, neither do you, not really. CaseHero pulls all of it into one place.

Without CaseHero
M Gmail
Re: Refund request — "we show no prior call on file…"
Messages
"they said it'd be credited by Fri?? did it ever post"
PDF Files
EOB_statement_final(2).pdf
Photos
IMG_4821.PNG — screenshot
Maria? ext 44?? call back Tues
deductible waived??
Voicemail
2:14
$ Statement
Charge you don't recognize — $2,000
With CaseHero
9:41
All Cases Follow Up
Cigna(800) 555-0142 · Friday JUN
5
Subject: $2,000 EOB overcharge to be refunded.
Unresolved Mom
M PDF filed from 4 places
State Farm(800) 555-1234 · Wednesday JUN
3
Subject: $115 premium overcharge under review.
Escalated Me
Verizon(800) 555-4567 · Monday JUN
1
Subject: Promo pricing to be restored.
Pending Me Dad
Humana(800) 555-5876 · last week MAY
24
Subject: MRI appeal approved.
Resolved Me
Docs
RECTranscripts
Dashboard
My Files
Insights
Company names and case details shown are for illustrative purposes only.

Explore more CaseHero features

See your real resolution rate

An honest scoreboard from real call outcomes, not a to-do list. How long, how many calls, and your first-call resolution.

Open Insights ›

Take the whole case with you

Export every case as one archive: a viewer, a PDF, your audio, and the data. Share the whole story in a single file.

Export a case ›

Read the fine print

Drop in any PDF and get it in plain English, then compared to your calls. See where a call and the document say different things.

Explain a doc ›

Know before you dial

ProTips and company Pulse run on real CFPB complaint data, so you can see how a company actually tends to behave before you call.

See company Pulse ›

Feel the love

No need to take our word for it. Here's what people say after dealing with customer service the CaseHero way.

5.0★★★★★
5.0 out of 5 on the App Store
★★★★★
Game Changer!
May 16, 2026 · AZNY86

Incredible tool! What a completely different experience when dealing with customer service.

★★★★★
Great app! Very helpful
Apr 23, 2026 · Lab Op

CaseHero helped me successfully recoup a refund that I was owed — HUGE win!

★★★★★
Great App!
May 15, 2026 · Ricky Bobby Maserati

Great app! User friendly and would recommend to everybody.

The next time they say they have no record. You will.