CaseHero keeps your own copy of every call you make with a company, with your permission. After you hang up, it writes down who you spoke to and what they promised. So you finally have proof of what they told you.
Banks, insurers, hospitals, cable companies, airlines, government offices. If you can call them, CaseHero can keep your copy of the conversation.
After you hang up, CaseHero hands you a single page: who you spoke to, what they promised, and what happens next. Forward it to a family member, send it to a lawyer, or quote it back word for word the next time they say they have no record.
See what gets capturedBefore you pick up the phone, CaseHero hands you a game plan: a pro tip on what actually works with this company, and an opening line you can read word for word. Backed by real complaint data, so you walk in knowing how they tend to behave.
Build my caseCaseHero keeps an eye on every open case and orchestrates your next move: who to call back, which promise is overdue, and exactly what to say when you do. It surfaces the one thing to do first, then lines up the rest, so nothing slips.
See the BriefA screenshot buried in your photos. A promise lost in email. A PDF you can't find when you need it. A name you scribbled mid-call. When the company says they have no record, neither do you, not really. CaseHero pulls all of it into one place.
An honest scoreboard from real call outcomes, not a to-do list. How long, how many calls, and your first-call resolution.
Open Insights ›Export every case as one archive: a viewer, a PDF, your audio, and the data. Share the whole story in a single file.
Export a case ›Drop in any PDF and get it in plain English, then compared to your calls. See where a call and the document say different things.
Explain a doc ›ProTips and company Pulse run on real CFPB complaint data, so you can see how a company actually tends to behave before you call.
See company Pulse ›No need to take our word for it. Here's what people say after dealing with customer service the CaseHero way.
Incredible tool! What a completely different experience when dealing with customer service.
CaseHero helped me successfully recoup a refund that I was owed — HUGE win!
Great app! User friendly and would recommend to everybody.